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BROADBAND
CONNECTIVITY

SINGLE SOURCE NETWORK DIVERSITY

Broadband Connectivity Options

Internet connectivity is a critical component of any business, whether you’re communicating with your employees across multiple offices through a private network or reaching your customers via the Internet.

    One Supplier, Many Options

  • As part of our commitment to provide your business with the most appropriate business Internet coverage, Radiant has partnered with ISPs across Canada and the U.S. delivering the largest ADSL, T1, and Fibre footprint of any carrier in Canada. In addition, our Internet services include Cable, Business Ethernet SureLink™ and fixed wireless that are optimized for high performance, connecting your corporate headquarters, offices, or store fronts reliably and efficiently.
  • Convenience: One Support Contact

  • Whether you have one or a few locations, our 24x7 Technical Support team will help you avoid the costs and complexities associated in dealing with separate carriers, various ticketing systems, procedures, and equipment.
  • Simplicity: One Invoice

  • All billing is handled completely by Radiant under the terms of a single, uniform contract.
  • Accountability

  • We take full responsibility for all the services we provide, even for non-Radiant service providers.
Internet Services Key Benefits Speed - Download | Upload (Mbps) Cost Reliability Availability
Business ADSL Affordable broadband available across Canada and the U.S. Best Effort - DL: 6-16  |  UL: 1 $ Best Effort Very Wide
VDSL Impressive speed for the price. Ideal for applications requiring upstream bandwidth such as VoIP, Video, SaaS/Cloud services Location Based - DL: 25-50  |  UL: 5-10 $ Good Wide
SureLink Ethernet Symmetrical guaranteed bandwidth for less cost than fibre Guaranteed - DL: 3-20  |  UL: 3-20 $$ Very High Limited
T1 Extends to many locations other wired services cannot Fixed - DL: 1.5  |  UL: 1.5 $$ High Very Wide
Fibre Ultimate in performance and scalability Fixed - DL: 10-1000  |  UL: 10-1000 $$$ High Limited
Fixed Wireless Excellent choice for symmetrical bandwidth failover or serving difficult to reach locations Fixed - DL: 3-20  |  UL: 3-20 $$ High Limited
3G / 4G Ideal for network diverse failover Best Effort - DL: 3  |  UL: 500 kbps $ Best Effort Wide
Cable For use with private network solutions Varies   $ Best Effort Wide

* A one-time fee for professional installation will be applied. Contract term discounts will apply based on location, volume and service plans.

Business ADSL – Connecting Multi-Site Businesses

Radiant’s ADSL is a highly available, cost-effective service ideal for businesses with multi-locations. Although ADSL is available from many carriers, it’s a challenge to make them work effectively across multiple business sites. Factors such as different modems, support models, transmission protocols, etc. all influence the ability to create and maintain a stable network.

Why is Radiant’s ADSL different? We have dedicated physical interconnects with all the primary ADSL carriers across Canada and a major competitive carrier in the U.S., enabling the traffic on Radiant business ADSL to go directly from your site to our own private backbone and never touching the public Internet. This ensures that you receive identical service reliability regardless of your geographic location.

  • Benefits and Features
  • High performance business only network – not a residential connection
  • Bilingual Technical Support 24x7, experienced in working with non-technical staff
  • Dedicated Account Manager to your account
  • 1 static IP address
  • Static IPs are standard, making remote diagnostics and remote access services possible
  • Unlimited Internet traffic
  • Uniform pricing and features are included across Canada
  • Substantial discounts for multiple locations and long-term contracts
  • Next day business modem replacements
  • Options
  • Optional dry copper loop (Dedicated VDSL)
  • Optional professional onsite installation
  • Add-on Services
  • Combine your ADSL service with other Radiant solutions to create a seamless network that fits both your needs and budget:

  • Integration into an MPLS Private Network
  • Guaranteed 4-hour on-site Technical Support 24x7
  • Fully-managed, cost-effective failover solutions: dialup, cellular, or broadband
  • Fully managed on-site router/firewall solutions

VDSL

Increasingly, businesses are requiring more upstream bandwidth at branch sites to communicate with head office, for voice and video, and to utilize cloud-based services. In the past this meant having to look at options like fibre optic circuits that have high performance and SLA backed reliability, with a price tag to match. VDSL has upload speeds of up to 10Mbps and is a fraction of the price of alternatives. Combine that with ultra -fast download and you have the best combination of price and performance for branch offices and retail stores.

  • Benefits and Features
  • Fast download and upload speeds1
  • ON/QC - Up to 25/10 Mbps or 50/10 Mbps
  • BC/AB - Up to 25/5 Mbps
  • 1 static IP address
  • VDSL Modem included – with next business day replacement of failed units
  • Bilingual Technical Support 24x7, experienced in working with non-technical staff
  • Substantial discounts for multiple locations and long-term contracts
  • Options
  • Optional dry copper loop (Dedicated VDSL)
  • Optional professional onsite installation
  • Add-on Services
  • Combine your VDSL service with other Radiant solutions to create a seamless network that fits both your needs and budget:

1Speeds are not guaranteed. Actual speed depends on a variety of factors.

SureLink™ High Speed Business Internet - Fast, Reliable and Affordable

SureLink™ Business Ethernet provides symmetrical bandwidth with the high reliability that businesses demand at locations and prices that fibre can’t match. SureLink is available in the metro areas of Vancouver and Toronto. SureLink delivers great speed and solid reliability at a price significantly lower than T1 or fibre Internet services.

  • Benefits and Features
  • Direct Internet Access
  • Symmetrical bandwidth
  • Unlimited traffic
  • 99.9% uptime SLA
  • 4-hour onsite Technical Support
  • 24x7 real-time proactive monitoring
  • Guaranteed speed
  • 8 Static IP addresses
  • Quick installation

 

  • Add-on Services
  • Optionally, you can combine one or more SureLink sites into an MPLS Private Network, tying together all your business sites across North America into a secure, private network.

Product Speed
SureLink 6 6M x 6M
SureLink 10 10M x 10M
SureLink 15 15M x 15M
SureLink 20 20M x 20M

 

  • Fast Speed
  • If you’re a knowledge-based business – engineering, architecture, media, finance, legal, etc. – then you are actively generating content. SureLink is excellent for sending and receiving that content: video, audio, images and graphics as well as performing off-site data backups. Less time waiting for transfers to complete is more time spent on important parts of your business. Increased symmetrical bandwidth is ideal for providing high quality VoIP and video conferencing.

T1

Radiant provides a full suite of cost-competitive, high-speed T1 services (also known as Ds1) available in a range of speeds to best meet your need for speed, throughput, and reliability across Canada and the U.S. Many of our customers find T1 option useful because it uses repeaters on the wires between the Central Office and the customer’s site, delivering a reliable connection at distances no other services can reach.

  • Bonded T1
  • Radiant also offers a Bonded T1 service that provides the full bandwidth of multiple T1 lines bonded together to deliver greater speed and throughput. We provide this service in many areas of North America. Coverage regions and prices are available upon request.

  • Benefits and Features
  • Solid 1.5 Mbps up-and-download symmetrical speed
  • Bilingual Technical Support 24x7, experienced in working with non-technical staff
  • Complimentary CPE, bandwidth, and unlimited Internet traffic
  • Up to 32 static IP addresses
  • Connection to the Internet or optionally integration into a seamless private MPLS Network
  • Single vendor solution for all your locations
  • Add-on Services
  • Combine your T1 service with other Radiant solutions to create a seamless network that fits both your needs and budget:

Optical Fibre

The incredible speed of fibre Internet is one of two key technologies that make the Internet possible. All core networks, including Radiant’s private backbone, are totally dependent on this exceptional technology.

Unfortunately, bringing the benefits of fibre all the way to your business is neither easy nor cheap. Streets have to be dug up and thousands of kilometres of optical cable have to be laid. Industry pundits estimate that only about 15% of businesses in North America can actually get fibre broadband. And most fibre providers are very focused on a small area, often the local electrical or gas utility company which owns the rights-of-way.

Because of fibre’s limited availability, Radiant has pioneered its SureLink Business Ethernet service to provide fibre-line speeds and reliability at lower cost to more businesses.

  • Benefits and Features
  • Available Speeds: 10x10M (E10), 100x100M (E100), 1000x1000M (E1000)
  • Unlimited Internet traffic on E10, and E100 on-net services
  • Full duplex symmetrical bandwidth
  • Bilingual Technical Support 24x7, experienced in working with non-technical staff
  • Up to 32 static IP addresses
  • Single Vendor solution for all your locations
  • Add-on Services
  • Combine your fibre service with other Radiant solutions to create a seamless network that fits both your needs and budget:

Fixed Wireless

Fixed Wireless is line-of-sight wireless access technology that is ideal in the following situations:

  • An excellent choice for a redundant failover connection because it is completely independent from Telco, cable, and fibre networks
  • Can reach locations where wired services such as ADSL or fibre are not available, with comparable features and cost

In coverage areas with strong signal strength this can be the right choice for high-speed backup and we evaluate based on a comprehensive “Always On” solution for you.

  • Benefits and Features
  • Symmetrical Internet connection with speeds from 1.5Mbps to 10Mbps
  • Static IP addresses
  • Fast installation times
  • Bandwidth is easily upgraded
  • Bilingual Technical Support 24x7, experienced in working with non-technical staff
  • Fixed Wireless availability: Vancouver, Victoria, Kelowna, Calgary, Edmonton, Red Deer, Toronto, Southwest Ontario and Montreal
  • Add-on Services
  • Combine your fixed wireless service with other Radiant solutions to create a seamless network that fits both your needs and your budget:

Cable

Radiant’s secure cable networks aggregates most of the top cable company networks which allows us to deliver a completely diverse primary or secondary connection. For locations served by DSL, cable backup is a great option.

  • Benefits and Features
  • High performance and throughput
  • 24x7 Support
  • Business usage only
  • Secure
  • Incredible value as backup or primary